Terms of use

Marketing-domain canonical copy (temsor.com). The same text is also hosted on the IVR studio surface: ivr.temsor.com/kosullar.

1. Service

Temsor is a software service that connects the AI voice agent you choose (your own provider account) to your business's phone line — early access, not yet live on calls — alongside an IVR menu drawn in the browser (greeting, keypad menu, business hours, voicemail; live hand-off to a person is not available yet), a call archive and optional Pro add-ons. You open your account yourself; a live number is connected after you choose your country of operation and accept these terms. You bring your own number or phone system; in Australia and New Zealand you can optionally rent a local number in Studio. Operator identity below; contact [email protected].

Identity of the operator

Serdar Küçüklü · [email protected]

2. Account and use

Your account details must be accurate. You may not use the service for illegal calling, deceptive voice, unauthorized commercial calling, or using someone else’s number.

3. Customer duties (consent, notices, numbers)

As the business (data controller) you are responsible for having a lawful basis to process your callers’ and customers’ data, for any notice or consent the law of your country requires for your calls (for example call-recording consent and telemarketing rules), and for documenting that the numbers you connect are yours or authorized for your use. Temsor plays the AI and recording announcement at the start of every call; outbound calling is not offered. Temsor provides the software; it does not collect consent on your behalf. Final compliance remains with the business.

3.1. Processor commitment (DPA summary)

temsor acts as a processor on the business’s instructions: it processes account and flow data only to deliver the service and keeps it confidential; sub-processors (listed by name in the Data Processing Addendum, section 6) are used only for that purpose; reasonable technical and organizational measures apply; incidents are notified without undue delay; data is deleted or returned within a reasonable time after account closure. The full Data Processing Addendum is published at temsor.com/dpa/.

4. Fees

Current unit prices are published at temsor.com/pricing: the voice agent and IVR are billed per minute of connected talk time, the business data API and Pro add-ons per use in credits. There is no monthly platform, seat or setup fee; a line with no calls costs nothing. An optionally rented local number (Australia and New Zealand) has the monthly fee and one-off setup fee shown on the pricing page, paid from your credits; you can release it at any time. Payment is made through a secure payment provider as a prepaid balance (credits/minutes). Pro add-ons are charged only when you switch them on and use them. Price changes are announced on the pricing page in advance and do not affect balance you have already topped up. Prices exclude taxes where applicable.

5. Business use

Temsor is a digital service offered to businesses for use in their trade or business, not to consumers. Consumer cooling-off rights for distance contracts therefore generally do not apply. Questions about a charge: [email protected].

6. Limitation of liability

Sandbox and preview are not a promise of a live phone line. The business is responsible for consent, required notices, number ownership and breaches of calling rules. temsor exercises reasonable care to the extent the software allows and is not liable for indirect damages. To the extent permitted by law, temsor’s total liability is limited to the fees you paid in the 12 months before the claim.

7. Termination and changes

You may close your account. If terms change, this page is updated. Access may be cut for illegal use.

8. Governing law

Laws of the Republic of Türkiye, where Temsor is operated, apply. Disputes: İzmir courts. Nothing in these terms limits the mandatory protections you have under the law of the country where you are established or reside. For personal data processed on your behalf, the country terms of the Data Processing Addendum (United States, Canada, Australia, New Zealand, Mexico; temsor.com/dpa) apply in addition.

9. Contact

Questions: [email protected].